Money Coach reacts · Energy bills

E.on's takeover of Ovo just got the green light — here's what changes for 4 million customers

The Competition and Markets Authority cleared E.on's acquisition of Ovo Energy on 1 October 2026. If you're one of Ovo's 4 million customers, nothing changes on your bill today — but it's worth understanding exactly what is and isn't protected before the takeover actually completes, and whether this is the week to look at switching instead.

Energy bills · Buzz Money Coach reacts · 5 October 2026

Source: MoneySavingExpert, “Ovo energy customer? You'll be moved to E.on as a takeover deal has been agreed – here's what it means for you”, published 2 October 2026. Decision confirmed on the Competition and Markets Authority's own E.ON/OVO merger inquiry case page, cleared 1 October 2026. Exit fee rules from Ofgem's own switching your home energy supplier guidance.

Our view, before the detail

A merger getting cleared by a competition regulator sounds like background noise — the kind of story that affects shareholders, not households. This one is different because of its sheer size: Ovo's entire 4 million-customer base is being folded into E.on, making this one of the largest single changes of hands in the history of the UK energy market. Most of those 4 million households will see absolutely nothing happen for months, and that's exactly the problem — ‘nothing visible changes’ is also the condition under which people stop paying attention to their own tariff. The genuine action here isn't about the merger at all. It's that any corporate upheaval is a natural prompt to check what you're actually paying and whether it's still the best available price, which is worth doing on its own merits regardless of who owns the company sending the bill.

What's actually happened

E.on agreed to buy Ovo Energy in May 2026, in a deal reported to be worth as much as £600 million, though the official price hasn't been disclosed by either company. The CMA opened a formal merger inquiry on 2 September 2026, ran an initial invitation to comment between 8 and 23 July, and announced on 1 October 2026 that it would not refer the deal for a deeper Phase 2 investigation — in plain terms, a decision that the combined company wouldn't unfairly reduce competition in the energy market, not an approval of anyone's prices or service quality.

Once it completes, Ovo's roughly 4 million customers join E.on's existing 5.6 million, taking the combined business to about 9.6 million customer accounts. Until then, the CMA's own case page and MoneySavingExpert's reporting both confirm Ovo and E.on continue operating as entirely separate companies, with their own billing, apps and customer service — the takeover hasn't actually happened yet, only the regulatory permission for it to go ahead.

What stays the same for now

Four things are specifically protected, whether you're with Ovo or E.on: your current tariff runs on its existing terms until its agreed end date; your Direct Debit continues unchanged; your gas and electricity supply isn't interrupted; and Warm Home Discount eligibility, for anyone who qualifies, isn't affected by who owns the company. None of that requires you to do anything — it's simply what happens by default while the deal works through its remaining steps, which both companies expect to finish before the end of 2026.

One thing isn't automatically covered: if you hold an Ovo home services plan — boiler cover, appliance cover and similar — that part of the business was already sold separately to Hometree before this supply takeover was cleared. The detail of how existing home services policies are affected hasn't been published in full, so if that's you, it's worth a direct call to confirm rather than assuming it simply carries over with your energy account.

Worked example: is switching away actually worth it?

Illustrative figures only, built from Ofgem's confirmed October 2026 price cap and MoneySavingExpert's own reporting on this deal, to show the shape of the decision — your own tariff, usage and dates will differ.

  • Typical Ovo standard variable dual-fuel bill: around £1,723 a year, the Ofgem price cap confirmed for 1 October to 31 December 2026.
  • Switching to a cheaper deal now, per MoneySavingExpert's reporting on this story: up to 4.8% saving including cashback — roughly £83 a year on that typical bill.
  • If you're on a fixed deal with months left to run: leaving early can trigger an exit fee that eats into or wipes out that £83, unless you're inside Ofgem's 49-day switching window before your fixed term ends — in which case suppliers are barred from charging one at all.

The arithmetic only works in your favour once you know which of those two situations you're actually in. A standard variable customer with no fixed term to break has nothing holding them back; a customer eight months into a one-year fix has a genuine fee to weigh against the saving first.

The one decision this actually creates

The takeover itself doesn't force a decision on anyone — staying put and letting your account transfer when it completes is a perfectly reasonable default, and it's what happens automatically if you do nothing. What the news genuinely does is remove any reason to assume Ovo's current price is still competitive just because it's always been your supplier. Checking a comparison site takes a few minutes and costs nothing, and MoneySavingExpert's reporting on this specific deal is explicit that some customers could save meaningfully by moving now rather than waiting for the takeover to complete and then deciding. Whether that applies to you depends on your tariff, not on the merger.

Three things worth doing this week

  1. Check what tariff you're actually on and when it ends. Log into your Ovo account and look for whether you're on a standard variable tariff (which tracks the Ofgem cap and has no exit fee) or a fixed deal with an end date. That single fact decides everything else below.
  2. If you're within 49 days of a fixed deal ending, you can switch free of any exit fee right now. Ofgem's own rules, explained on its switching your home energy supplier page, require suppliers to tell you this and to waive the fee inside that window — it's worth checking rather than assuming a fee applies.
  3. If you're not switching, just confirm your Direct Debit matches real usage rather than an old estimate. A corporate change of ownership is as good a prompt as any to submit a meter reading and check you're not quietly overpaying into a large credit balance, or underpaying into a bill shock later — our guide to cutting your bills without cutting your life covers this alongside every other recurring cost worth checking.

What is still uncertain

The CMA's clearance was published as a short decision notice, with the full reasoning described as being published shortly rather than available in full at the time of writing — worth a look once it lands if you want the regulator's actual competition analysis rather than the headline. Neither company has given a firm completion date beyond “before the end of 2026,” so the point at which Ovo accounts actually move onto E.on's systems isn't fixed yet. And what happens to Ovo's branding, app and customer service team after completion — whether Ovo disappears as a name or continues as a trading style under E.on — hasn't been announced either way. None of that changes what you can control this week: knowing your own tariff and whether switching, or simply staying and checking your Direct Debit, is the better move for your account specifically.

If this is one part of a wider look at what's leaving your account every month, our guide to budgeting with a system that actually works is the place to start, and if energy costs are part of a bigger money worry right now rather than a five-minute admin job, free, independent help is available today from MoneyHelper, StepChange and National Debtline.

Questions people actually ask

Do I need to do anything right now if I'm an Ovo customer?

No. The Competition and Markets Authority cleared the deal on 1 October 2026, but Ovo and E.on keep operating as separate companies until the takeover actually completes, which both companies expect before the end of 2026. Nothing about your account, bill or supply changes on the back of this announcement alone — it's the signal that a change is coming, not the change itself. You'll keep logging into your existing Ovo account, using Ovo's own app, and dealing with Ovo's own customer service exactly as you do now, right up until the accounts actually transfer — and even then, the practical change is which logo is on your statement, not what you're being charged.

What happens to my tariff when Ovo becomes part of E.on?

Your existing tariff keeps running on its existing terms until its agreed end date, whichever company's name is on the letterhead by then. Your Direct Debit continues unchanged, your supply isn't interrupted, and Warm Home Discount eligibility isn't affected by the change of ownership. The rate you signed up for is the rate that applies until it was always due to end or review — the takeover doesn't give either company grounds to alter it early. If you're on a fixed deal, your end date doesn't move either; when it eventually comes up for renewal, you'll be choosing a new deal in the normal way, just potentially from E.on's range of tariffs rather than Ovo's.

Is this the same as my supplier going bust?

No, and the difference matters for your rights. When a supplier fails financially, Ofgem's safety net moves customers to a new supplier automatically and waives exit fees so nobody is trapped paying to leave a company that no longer exists. This is the opposite situation: E.on and Ovo are both solvent, trading normally, and this is a voluntary acquisition cleared by the competition regulator. That means the normal switching rules apply, including any exit fee that would otherwise apply if you leave a fixed deal early.

Should I switch away from Ovo before the takeover completes?

That's a genuine, personal call rather than something that needs deciding today. MoneySavingExpert's own reporting on the deal notes some households could save up to 4.8% including cashback by switching to a different deal now, which on the Ofgem-capped £1,723-a-year typical dual-fuel bill is roughly £83 a year. Whether that's worth doing depends entirely on what deal you're already on and whether leaving it early triggers an exit fee — check your own contract before switching, not the average saving.

What about my Ovo boiler cover or other home services?

Ovo's home services arm, which covers boiler and appliance cover for existing customers, was already sold separately to Hometree before this energy supply takeover was cleared — it isn't part of the deal with E.on at all. The detail of how that affects existing cover hasn't been published in full yet, so if you hold an Ovo home services plan, contact Ovo or Hometree directly to confirm what happens to your specific policy rather than assuming it simply transfers with your energy account. Keep any paperwork or policy numbers to hand when you call, since cover terms, excesses and renewal dates can vary between individual plans.

When will the takeover actually complete?

There's no fixed completion date yet. The CMA's clearance on 1 October 2026 was a Phase 1 decision not to refer the deal for a deeper Phase 2 investigation — a competition judgement, not a green light on prices or service standards. E.on and Ovo have both said completion is expected before the end of 2026, but the exact date depends on remaining legal and regulatory steps that hadn't concluded at the time of writing. The CMA's full decision document, due to be published shortly after the headline announcement, should set out more of the detail — worth checking back on if you want the regulator's full reasoning rather than the summary most news coverage has run with.

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